Out the door by 6:30AM, my 12-year-old son Jacob and I were driving to his Saturday morning baseball game.
Transitioning from one song to the next, the DJ on the radio said, “What fast food chain ranks the highest in customer satisfaction?”
Without missing a beat, I said, “My butt.”
My 12-year-old smiled and laughed.
A bit inappropriate? Certainly.
Would I have said that with his mother in the car? Certainly not.
Was it worth it to share a laugh with my preteen son? 100% worth it.
Now, that’s customer satisfaction.